|
Technical Support for BISINET Web Services Clients
Below are some technical support
questions we frequently are asked about using and
interacting with web sites on our servers. If you questions
are not answered below, please feel free to
contact us.
|
General Support
Questions |
|
How do I
access the my web site on the internet |
To access your web site, you need to have an Internet Service Provider (ISP).
We do not sell ISP services, however, if needed, we can refer you to a couple of
providers in your area. Many town and city libraries offer internet services, so you
can look up local ISPs in your area using a search engine. |
|
Where can I
download Web Browsers and E-Mail Software? |
|
|
What is a POP3
e-mail account? |
POP3 (Post
Office Protocol-version 3) E-mail boxes are
mailboxes on the web hosting servers which
will hold E-mail addressed to your domain.
These are the same type of "mail boxes" you
have on your local Internet Service Provider
for receiving mail. When you access
your e-mail using e-mail software on your
PC, a copy of the message is send to your
PC. The e-mail stays on the server
until you specify to delete it.
You can
retrieve and send your E-mail by using an
E-mail program or Web browser program (such
as Microsoft Outlook, Netscape Navigator,
Eudora etc.) from your personal computer.
|
|
E-Mail Support
Questions |
|
How do I set up
my e-mail using Outlook Express? |
You can access
your e-mail on our servers by using the
e-mail client, Outlook Express. Please
for step-by-step instructions on
how to set up your account on Outlook
Express. |
|
How do I set up
my e-mail using Microsoft Outlook? |
Microsoft
Outlook is an e-mail client similar to
Outlook Express, but is much more feature
rich. However, it is only available
when you purchase Microsoft Office.
You can access your e-mail on our servers by
using the e-mail client, Microsoft Outlook.
Please
for step-by-step instructions on
how to set up your account on Microsoft
Outlook. |
|
Can I access my
e-mail by using a Web Browser? If so,
how? |
You can access
your e-mail by using a web browser.
This gives you the ability to access your
e-mail anywhere in the world where you have
access to the internet. Very simply,
you just enter your domain name, followed by
/webmail in your web browser.
For instance, if your domain name is
www.mycompany.com, you would access your
mail by entering
www.mycompany.com/webmail. For
more detailed instructions on accessing and
using webmail, please
. |
|
| |
